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What things are covered in support?

In brief, we are responsible for the features that are advertised on the site. So we will do the following: – Analyze your credit report and show you what accounts / marks are negative and if they can be removed – Total cost of removal of items – On-going assistance and tips / helpful credit …

What is your refund policy?

We do not charge upfront for removals.  We only charge AFTER a successful removal of a negative account.  Once an account is removed, you are responsible for immediate payment within 24 hours or the item will be placed back on your credit report.

Can you remove all negative information from my credit report?

Our system automatically finds what negative accounts contain errors or should be excluded / removed from your credit report.  There are some items we are unable to remove that are accurate and therefore will remain.  You will be informed upfront prior to starting the process exactly what we found and what can be removed as …

Does support expire?

No, we are always available to answer any and all questions while you are an active client.  After your case is complete however, you must open a new case to receive new support.

How long does the removal process take?

As long as you complete the required onboarding, our system goes to work within minutes, completes the analysis and send you a report of what can be removed as well as the cost for the removals.  You must accept the quote prior to us requesting the removals.  Once you accept the quote, our system begins …

Is there a guarantee of removals?

We can not guarantee removals as the credit bureau’s ultimately decide what will be deleted / removed, however we have a positive relationship with a dedicated team within each credit agency and a positive reputation.  As long as there are reasons our system flags (which you are notified of up front prior to payment), they …

How do you remove negative items?

Our system scans consumer credit reports in seconds using artificial intelligence and machine learning to find errors and discrepancies that are cause for removal.  Our system then automatically generates the required legal documents and sends them to dedicated teams at the three major credit bureau’s who review our findings and remove the negative information.

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